Test Results

We receive several hundred test results every single day.    These are all checked by a healthcare professional at Dollar Health Centre.   If you have an abnormal result that requires action, we will normally check that you have made a review appointment, or we will proactively contact you to discuss the result.

It is not possible to contact everyone who has a test result, but we will add an appropriate comment to all results to indicate if it is normal or whether any further action is required.   If you have not heard anything about a test or investigation which we have organised, then please phone the health centre and ask our receptionist to check for you.   Most blood tests are analysed or reported within 1 week, x-ray results are usually 10 -14 days although some may take longer.  If possible please phone after 3pm when the phonelines are less busy. 

If your test or scan has been booked or arranged by a hospital specialist (e.g. blood tests, scans, pathology samples) then these results are always sent back to the specialist who requested them. It is that hospital specialists responsibility to contact you with the results.  We usually do not have these results until after they have been discussed with you at a clinic appointment.  If you have any questions or concerns regarding the date/time/follow-up/results from your hospital appointment, please call the hospital team or the appropriate department.  For Forth Valley Royal Hospital, call 01324 56600 and ask for the appointments team or the departmental secretary. 

The practice has a strict policy regarding confidentiality and data protection.  We will only give test results to the patient named on the result.  Results would only be given to someone else if the patient has given prior permission for the result to be given to a named person or if the patient is not capable of understanding the results.