We are looking for a pleasant and well organised Administrator with a positive attitude to join our friendly team at Dollar Health Centre. This is a very fast paced and busy environment, duties will be varied and cover a full range of reception and administration tasks.
JOB PURPOSE:
To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients. To assist the clinical team in the service and delivery of the care management of the practice population.
Applicants should demonstrate competence in the following areas:
Mature and positive attitude to work.
Ability to prioritise workload efficiently.
Excellent written and verbal communication and interpersonal skills.
Strong customer service skills.
Excellent IT skills.
Ability to multi-task.
Being able to follow processes, procedures and respect confidentiality at all times.
24 hours per week Monday-Friday.
Working between the hours of 7.45am and 6.15pm.
Flexibility is essential to cover annual leave of colleagues and any sickness absence.
Experience working in a public-facing environment would be an advantage.
Applications should be made via Curriculum Vitae and cover letter to:
Jo Leggetter
Practice Manager
Dollar Health Centre
Park Place
Dollar
FK14 7AA
Or via email CV and cover letter to:
joanna.leggetter@nhs.scot
Closing Date: Friday 14th February 2025